Client : Periodic
Deliverables: UX Design | Usability Testing | Service Design | User Research
Role: research, app map, prototyping, visual design, data structure, persona development
Help users to build scheduling infrastructure and offer real-time booking. Main Challenge is this product provide complete reservation system for many industries like SaaS applications, marketplaces, governments, universities, etc. with single but customisable platform.
I was Responsible for leading the UX and design system, I was aided by a fantastic engineering team that made white level booking possible. In just four months the design of dashboard has led to stronger conversion (18.7% increase in conversion rate) and significant business growth (45% increase in growth rate).
Intercept Interviews
We start with MVP and with the help of companies reliable connection, who are already in the business, we successfully did the user research.
Few platform offer white label booking software
One platform which is customisable many time based on brand
Minimalise the complex features
Through our background research, we noticed a disconnect between users wanting to impact the spaces they inhabit, but having no clear avenue to do so. The problem space consists of three key gaps, which serve as areas for opportunity.
White board design + prototype
New version makes it possible to deploy complete instant commerce marketplaces in a fraction of the time it would take to build from scratch.
Comprehensive admin dashboard to build bookables with tailored settings.
It has to be automated system and should be easy to create and manage Email. Previous system had 3 different places to manage personalise messaging. The new design make this process as much as easier possible.
Create jobs ---> Manage ---> Deliver
They needed a standard booking site design for all of their clients which can fit to brand-cautious companies